Job title:
Training Executive - Financial Services/ Software - Haddenham, Buckinghamshire..

Job description:
Training Executive - Financial Services/ Software - Haddenham, Buckinghamshire Salary: £18-23k, plus generous benefits Commutable from Thame, Aylesbury, High Wycombe, Tring, Bicester, Abingdon, Oxford, Milton Keynes etc. Defaqto is a recognised industry leader in the independent research of financial products. They focus on providing intelligence to support better decision-making for its clients. They are a market-leading software solution that provides financial advisers with access to comprehensive data and functionality regarding financial products, platforms and funds. They are also one of the best employers to work for in the area! They are currently looking for someone to join their Customer Success team as a Training Executive, providing existing customers with telephone based training on Defaqto Engage. You will answer incoming calls, respond to incoming emails and contact customers requiring training support. You will also provide cover for the Customer Support Consultants as and when required. Candidates must have previous experience of telephone based contact with customers - ideally both inbound and outbound calls - plus experience of training other people in new skills. You also need to be a strong team player with a passion for providing excellent service to customers. A high level of IT literacy is also essential. You don't need to have worked in financial services or software training before, but if you have then it would be a distinct advantage. In any case, you'll need to be a quick learner who's prepared to swiftly develop an in-depth knowledge of how the financial advice market operates in the UK and how their software and services support advisers to deliver professional, efficient and compliant advice. In return, they offer an interesting and challenging role in a flexible and collaborative work environment, based at their HQ in Haddenham, near Aylesbury, in Buckinghamshire. Defaqto actively encourages a great balance between work life and home life and supports employees in pursuing this. This role offers a salary of £18 - 23k dependent upon skills, knowledge and experience and you'll also benefit from a generous pension scheme, comprehensive insurance package (including life, critical illness, private medical and dental) and a gym membership subsidy. This is a full time, permanent position. Please apply with your CV and covering letter. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies &Employment Business Regulations 2003. Key Words: Training Executive, Software Training, telephone based training, customer support, customer training, IT Training, IT Trainer, training, trainer, education, financial services training, software,

Employer Name: jobsNskills.co.uk

Job short description: Software developers

Country: United Kingdom

Region: Berkshire, Buckinghamshire and Oxfordshire

Contract duration: Permanent

Contract type: Full time

Source of job offer:
Department for Work and Pensions, Public Employment Services, United Kingdom

How to apply: Other - see free text

Salary currency: GBP

Salary period: Monthly